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kushalkoolwal
Post subject: Boot Cd fails-QNX Neutrino (6.3.2) Host on VIA Eden/CX700 M2  PostPosted: Apr 10, 2008 - 12:33 AM
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Joined: Sep 01, 2006
Posts: 23

Hello,

I downloaded the latest version of QNX Momentics 6.3.2 Neutrino Host CD ISO from QNX download center.


I tried booting it (after burning the ISO to a CD) on my VIA Eden Process / VIA CX700 M2 graphic chipset on my computer but it does not boot. I get the message:
Code:

Hit ESC for .altboot


and then it just restarts the system again.

How can I know if my configuration is supported or not?
 
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mikeedwards
Post subject: RE: Boot Cd fails-QNX Neutrino (6.3.2) Host on VIA Eden/CX70  PostPosted: Apr 10, 2008 - 02:12 PM
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Joined: Apr 10, 2008
Posts: 1

I also have seen this problem using a WinSystems LBC-GX500. This is a Geode board.
It would eventually boot. I have felt like it to be a spec problem with-in the BIOS. The entire
spec for the CD drive might not be followed. This was true with a Micro-sys board.
 
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kushalkoolwal
Post subject: Re: RE: Boot Cd fails-QNX Neutrino (6.3.2) Host on VIA Eden/  PostPosted: Apr 10, 2008 - 05:27 PM
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Joined: Sep 01, 2006
Posts: 23

mikeedwards wrote:
I also have seen this problem using a WinSystems LBC-GX500. This is a Geode board.
It would eventually boot. I have felt like it to be a spec problem with-in the BIOS. The entire
spec for the CD drive might not be followed. This was true with a Micro-sys board.


Thanks for your reply. In my case my system just keeps restarting. So I can't even boot.

Is there any way by which we can get technical support assistance from QNX people?
 
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Tim
Post subject:   PostPosted: Apr 11, 2008 - 05:18 PM
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Joined: Mar 10, 2004
Posts: 536

kushalkoolwal,

You can only get *official* tech support from QNX by paying for it. However quite a few QNX people frequent this board and post answers to questions.

You didn't describe much (hard drive, CPU, any installed boards etc) about your system or else I don't recognize what it is from your description.

Assuming it has a BIOS, I'd try changing a few options. Especially if you have a SATA harddrive, you should enable legacy mode so it operates as an IDE device.

The behaviour your describing would seem to that starting drivers (typically looking for a harddrive) to interrogate for hardware is causing the computer to reboot.

I've also seen similar behavior on a PC104 board when the 5V power wasn't quite up to spec (giving about 4.5V) and once the O/S started consuming CPU/powering USB devices it would overdraw the powersupply and reboot the board over and over again.

Tim
 
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kushalkoolwal
Post subject:   PostPosted: Apr 11, 2008 - 06:02 PM
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Joined: Sep 01, 2006
Posts: 23

Tim wrote:
kushalkoolwal,

You can only get *official* tech support from QNX by paying for it. However quite a few QNX people frequent this board and post answers to questions.

You didn't describe much (hard drive, CPU, any installed boards etc) about your system or else I don't recognize what it is from your description.

Assuming it has a BIOS, I'd try changing a few options. Especially if you have a SATA harddrive, you should enable legacy mode so it operates as an IDE device.

The behaviour your describing would seem to that starting drivers (typically looking for a harddrive) to interrogate for hardware is causing the computer to reboot.

I've also seen similar behavior on a PC104 board when the 5V power wasn't quite up to spec (giving about 4.5V) and once the O/S started consuming CPU/powering USB devices it would overdraw the powersupply and reboot the board over and over again.

Tim


Thanks Tim. I think you made a good point about the legacy mode. Sorry for not describing the problem in depth.

I have an EBX board with VIA Eden C7 processor with 512 MB memory and Two SATA drive connectors and two PATA drive connectors (traditional IDE drives). I have tried combination of SATA/PATA but was not able to get it working. I do see an option for legacy/native mode in my BIOS. I will give a shot at it and see how far I can get. I did some research on qnx website and the closest thing that I found was "devb-ahci and devb-eide compete for the same bus, which results in a hang."
http://www.qnx.com/developers/docs/6.3.2/momentics/release_notes/rel_6.3.2.html#Issues_booting

Not sure if anyone else faced a similar problem.

Thank you once again.
 
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Tim
Post subject:   PostPosted: Apr 14, 2008 - 02:32 PM
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Joined: Mar 10, 2004
Posts: 536

kushalkoolwal,

Hopefully the Legacy mode problem solves it for you.

Is your setup similar to the link you provided (built in CD-Rom in addition to the harddrive)? If the legacy mode thing doesn't work, you might try unplugging the CD-Rom and using a USB CD-Rom to install the O/S to your harddrive.

Tim
 
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kushalkoolwal
Post subject:   PostPosted: Apr 14, 2008 - 06:39 PM
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Joined: Sep 01, 2006
Posts: 23

Tim wrote:
kushalkoolwal,

Hopefully the Legacy mode problem solves it for you.

Is your setup similar to the link you provided (built in CD-Rom in addition to the harddrive)? If the legacy mode thing doesn't work, you might try unplugging the CD-Rom and using a USB CD-Rom to install the O/S to your harddrive.

Tim


Thanks Tim for your further help.

1. Legacy/Native mode thing did not work.
2. I tried USB-CDROM after disconnecting IDE CD ROM. did not work
3. I also tried SATA CD-ROM. That also did not work.

In all the above 3 cases, the system gets restarting.
 
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Tim
Post subject:   PostPosted: Apr 15, 2008 - 02:31 PM
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Joined: Mar 10, 2004
Posts: 536

kushalkoolwal,

Out of curiosity, is there a Hardware Health section in the BIOS on this board? If there is, check to make sure the voltages (12 and 5) are correct.

As I mentioned, I had some PC 104 boards that were slightly off (4.6V) that would do the same thing when trying to install the O/S. Once I correctly the power supply everything installed smoothly.

If that's not a problem in your case then it means something else isn't compatible with QNX on that board (you don't have any ISA cards or anything plugged in do you?) that causes a re-boot when it's interrogated by the O/S.

Tim
 
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